Privacy
Privacy Policy
This Privacy Policy explains how Proa Labs handles information when you use Proa websites, documentation, downloads, playgrounds, search, demos, waitlists, and related public pages.
Google Analytics
We use Google Analytics to understand visits and interactions on our website. Google Analytics uses cookies and similar technologies to collect information such as pages viewed, referring sites, browser and device details, and interactions. Google processes this information to provide usage reports to Proa Labs, Inc. We disable Google Signals and advertising personalization signals in our website's Analytics configuration.
Learn how Google uses information from sites that use its services. You can control cookies in your browser or use the Google Analytics opt-out browser add-on.
Scope
This policy applies to information we collect through Proa public websites and related online services that link to this policy.
This policy does not replace separate product, enterprise, support, data processing, or commercial license agreements. If a separate agreement applies, that agreement controls for the covered product or service.
Information you provide
We may collect information you provide directly, such as your name, email address, company, role, billing or purchasing details, support requests, feedback, survey responses, and any other information you choose to send us.
If you use a waitlist, download flow, playground, demo, contact form, or support channel, we may collect the information submitted through that interaction.
Information collected automatically
When you use the site, we may collect technical and usage information such as IP address, browser type, device information, operating system, pages viewed, referring URLs, timestamps, approximate location derived from IP address, error logs, and request metadata.
We may use cookies, local storage, logs, and similar technologies for site preferences, analytics, security, abuse prevention, performance measurement, and operation of interactive features. For example, the site may use local storage to remember theme preferences.
How we use information
We use information to operate, maintain, secure, and improve Proa; provide documentation, downloads, demos, search, and support; respond to requests; communicate about Proa; analyze usage and performance; debug errors; prevent fraud or abuse; enforce terms; and comply with legal or contractual obligations.
We may use aggregated or de-identified information to understand adoption, improve developer experience, and publish or discuss high-level product metrics.
How we share information
We may share information with vendors and service providers that help us host, secure, analyze, deliver, support, or operate Proa websites and services. These providers are expected to use information only to provide services to us.
We may disclose information if required by law, legal process, or government request; to protect rights, safety, and security; to investigate misuse; or in connection with a merger, financing, acquisition, reorganization, or sale of assets.
We do not sell personal information. We also do not knowingly share personal information for cross-context behavioral advertising unless we provide any legally required notice and choice.
Retention
We keep personal information for as long as reasonably needed for the purposes described in this policy, including to provide services, maintain records, resolve disputes, enforce agreements, improve security, and satisfy legal obligations.
Retention periods vary based on the type of information, how it is used, and applicable legal or operational requirements.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, or other handling of personal information. These rights may be subject to limits under applicable law.
You can contact us at [email protected] to make a request. We may need to verify your request before responding.
You can control cookies and similar technologies through your browser settings, but some site features may not work as intended if they are disabled.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International users
Proa is operated from the United States. If you access the site from outside the United States, information may be processed in the United States or other jurisdictions where we or our service providers operate.
Children
Proa is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it as appropriate.
Changes to this policy
We may update this policy from time to time. The version published on this page is the current version.
If we make material changes, we will provide notice as appropriate under the circumstances.
Contact
For privacy questions or requests, contact us at [email protected].